November 12, 2000
Finish Dimensions
Stephen O'Brien
Hanover, MA 02339
Dear Steve,
I just wanted to take a minute and say thanks for transforming our old house into a new home. My wife is delighted. I've caught her a few times just walking around the house smiling to herself, which of course makes me smile (you know how that goes). I can't tell you how many comments we get from family and friends on the work you did on our house. The attention to detail, the quality of the craftsmanship, the great ideas you gave us, we truly appreciate you doing the job as if it were your own home. I've received numerous compliments on the job you did on the pool house; my work buddies absolutely love it. In fact, my son wanted to live out there, and I'm not kidding.
Obviously we are delighted; we feel we got a tremendous value for the dollars we spent. That would not have happened without your input. I would also like to say that I am very impressed with your genuine integrity, and that unfortunately is a something you don't see much of these days. I've dealt with a lot of contractors over the years, some small jobs and some (like yours) larger-scale jobs, but I have to tell you I enjoyed every phase of it. You made the whole process fun and enjoyable, all the while trying to save us money. Frankly, I have not been used to that in the past. When Paul Spiro, (and you know what kind of homes he builds) said to me, "You couldn't ask for a nicer guy, you couldn't ask for a more honest guy, and you won't find a better master craftsman anywhere", he was right. We are so happy we chose Finish Dimensions for this project.
In closing, I'd like to take this last opportunity to say, thank you again for all you have done for us, and I would like to wish you and your family every success possible.
Sincerely,
J. Murray